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Astronaut

Unbalance issue & spin/rinse issue.

Hello, 

 

We have a WA400PJHDWR/AA that I just found out was involved in a recall. It's probably 6-7 years old now and constantly gets a "DC" error for being unbalanced. Then it will proceed to try to spin & rinse which it gets stuck doing for infinity until I stop it. I was just curious what my options are for getting this fixed? The recall page is apparently not functioning and I realize its probably been to long.

 

 

Thanks Lance

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Unbalance issue & spin/rinse issue.

I recommend reaching out to our recall department at 1-800-Samsung so they can go over your options for repair. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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