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ashcmoore04
Astronaut

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I am having the same issue. No matter what I do it keeps going back and refilling the entire drum. This needs to get fixed ASAP. I haven't even had my washer for a full year. Maybe it is still under warranty and I can just return it. I'm extremely disappointed.

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Supernova

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

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userwTWTFQGGTK
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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We are having the same problem, spin, fill, spin, fill, spin fill, - forever!

We have done the rebalance.  Checked level, etc., etc., etc.

Please provide a solution.

 

Model

WF42H5000AW/A2

 

Serial

<Hidden due to community T&C>

 

Please provide a solution!

 

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Supernova

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

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Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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That will need to be serviced.  Would you like us to set that up?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userJslMrthvaZ
Astronaut

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Our WA52M7750AW/A4 just started to do the same thing today and it is only a few weeks old.

 

Please Advice ASAP!!

 

Thanks,.

John

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Hey John. Please send us a private message here with your model information: http://bit.ly/2ihPL97

Community Guidelines: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-General-Guidelines/ba-p/459817
Terms of Service: https://us.community.samsung.com/t5/Welcome-Blog/Samsung-Community-Terms-and-Conditions/ba-p/460091
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userE0m0xrXc7x
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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My machine is doing the same thing. It will not spin on any cycle or any load size without unbalancing, and refilling, and refilling and refilling. The water in my hometown is expensive! and I cannot afford this machine, which is large refilling and refilling.

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userE0m0xrXc7x
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I considering Speed Queen or Maytag. 

 

This spin and refill thing is rediculous. I saw a youtube video with another Samsung owner, he said there is water in the plastic ring above the tub, and if you drill holes in it, this may solve the balancing problem....what??

 

Recap: the exploding washing machine issue was "fixed" but I I can't use the washer the way it was intended when I purchased it (it was probably too expensive---ask my husband); I must wash bedding on delicate cycle, etc....and now if I take a cordless drill to it, it may work properly. 

 

Yeah....I am going shopping.......

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useraNTkIvLjwU
Asteroid

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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This insane that there are so many with the same issues. Ours doesn't spin out unless the drum is empty. Why even have a machine if it can't finish angg loads. Last night we ran a load with 2 t shirts 2 pairs of gym shorts and 2 pair of underware. I stopped after 2 hours as it was starting to rinse again. We just had our Samsung refrigerator fixed a few months ago and now this with no fix in sight. I can tell you we are about to change out all Samsung appliances for something that works.

 

Model # WF42H5000AW/A2

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