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Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Please send your serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userNBcnw45BBx
Astronaut

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I am having the same issue, pls provide a phone number to contact for assistance. Model WA422PRHDWR/AA 02

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Highlighted
Nebula

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I will be glad to look into your issue.  Please provide me with your serial number to the link below and I will verify your warranty on the unit.

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usernjf7df63y2
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I ended up having to replace the suspension rods in the machine on my own dime. It seems like Samsung knows that this is an issue, but will not be upfront about the lifetime of the rods. 

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user97EyrcUUkI
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I am having the same trouble as everybody else. Stuck in the rinse and spin cycle. I took the shipping bolts so when I got it, I've tried recalibrating multiple times, I don't ever get an error code. I had a tech come out and replace the hall effect speed sensor. Very frustrating to see so many people with the same problem.  My model is wf42h5500af/a2  0001

S/n: [HIDDEN]

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Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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@ user97EyrcUUkI Was your service completed with Samsung directly?

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user97EyrcUUkI
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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No it wasn't it was a local guy. I dont think he was samsung certified. I think he just threw a part at it... he could have changed the tub seal and done as much...

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Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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@ user97EyrcUUkI Can you drop a Private Message Here with a copy of your receipt from purchase? 

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userNPjUux03It
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Over and over and over again...fill, spin, fill...    I would rather pull out my hair then wash a load.   Washer is just over a year old.  Repair guy replaced the struts, I did a load and it all started again.   Fill, spin, fill.  I should have just burned the $270 I paid for repairs.  Model # WA50M7450A

Ugh!


@SamsungCole wrote:


Have you already spoken with support about having a technician out again? it's possible there is something within the machine that can be fixed to correct this.


I should pay again?  This is the worst washer I have ever owned. 

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uservpYmuGaTZ7
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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Same exact issue here... so frustrating!! Fills completely full ( so much for saving water), drains, spins until it becomes unbalanced (dc code), stops, and then the whole process over and over again!! I replaced all four suspension rods about 20 minutes ago to see if this stops the problem.  

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