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Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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@userHlFu3vsIur  Please send us a private message with the full model code and serial number: Link

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userQRlfj6YmKO
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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It took several repair appointments and a few different technicians, but they figured out my problem. They had to replace the 4 dampeners on the machine. Basically, the drum was bouncing around more than it should have and that prevented the sensors from allowing the cycles to complete properly.

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userWYjHo7stpa
Constellation

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I am having the same issue, the washer is 7 years old. Will samsung cover cost of repair or no?

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userw77RjNBMdX
Astronaut

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

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I have the exact same issue. Even after the recall repair. It's a never-ending rinse spin rinse spin until I get the DC error and everything shuts down. 

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Samsung Moderator
Samsung Moderator

Re: Unbalance load in washer causes fill, spin, fill, ... spin cycle

JUMP TO SOLUTION

@userw77RjNBMdX I apologize for your frustrations. Please send a private message with your full model code and serial number so I can see what options may be available. http://bit.ly/2XERsky

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