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DGreen63
Asteroid

Very loud sqeaky dryer

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My dryer is making a very loud sqeaky noise.  The dryer is not overloaded with clothes, it was empty and it still made that annoying loud sound.

 

I had a repairman fix a problem with the dryer less than nine months ago.  Now it's making a worser noise than before.  I called Samsung and they said that warranty is ONLY good for three months.  What a coincedene.  The warranty should be longer.  There must be a defect in their parts or the entire machine.

 

What bothers me the most is I purchased it brand new less than two years ago.  Why are there two needed repairs within two years?  

 

My washer was leaving a clumpy dirty residue on my clothes.  I self cleaned the washer five times and the residue was still in the washer.  I had to buy a brand new washer after one year.  They only gave me $495 toward a new washer but I spent $800.  They should have replaced it entirely.

 

I am reporting them to the BBB and I am going to contact a local news station so other consumers will steer clear of Samsung dryers and washers.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Very loud sqeaky dryer

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Hey there DGreen63, my sincerest apologies for your negative experience. I am showing a free of charge repair was set up for you on file under 4147673960. I am resending the service confirmation information to you to the email address you have listed on file. You are welcome to speak with the service center at 760-947-6498 for appointment scheduling. 


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Samsung Moderator
Samsung Moderator

Re: Very loud sqeaky dryer

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Hey there DGreen63, my sincerest apologies for your negative experience. I am showing a free of charge repair was set up for you on file under 4147673960. I am resending the service confirmation information to you to the email address you have listed on file. You are welcome to speak with the service center at 760-947-6498 for appointment scheduling. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: Very loud sqeaky dryer

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Just wanted to follow up with you to see how the repairs were going?


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Slemenda
Constellation

Re: Very loud sqeaky dryer

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Im having the same problem the dryer is very new. Nothing but trouble. Ive got to reach out and empower the people. I need this fixed asap

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