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WA45H7000AW/A2 Rust and Leak

(Topic created: 06-22-2021 09:23 AM)
user0urbCeT6xS
Constellation
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Washers and Dryers

Hello,

Our 2015 WA45H7000AW/A2 machine has been leaking, caused by the Washer Tub Fill Nozzle (part DC97-16971C), which dislodged from the washing machine frame due to damage from rust and now sprays across the top of the tub and onto the floor.

I scheduled a repair appointment with the local Samsung rep, but after some correspondence was told that they would not be able to repair it.  I see now that the rust is not an uncommon problem for this washer.

I would like to know if anyone has any suggestions other than to buy a new (non-Samsung) machine. 

Thanks.

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SamsungLarry
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Washers and Dryers

Can I have the ticket number you were given via private message?







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SamsungLarry
Community Manager
Community Manager
Options
Washers and Dryers

Can I have the ticket number you were given via private message?







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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