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Asteroid

WA48J7700AW/A2 washer 8C2 error

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Washer is 3 years old. My washer occasionally gives an 8C2 error code when checked in diagnostic mode. Sometimes the washer runs its cycle fine, sometimes it starts yelling in the middle and fills and drains over and over. 

 

From what I've researched, it looks to be the mems sensor. But I'm no expert.

 

I flipped the washer and took the current one off and put it back on, should be simple enough to swap out. Still having the same issue after taking the sensor off and putting it back on. 

 

I was wondering if anyone had an idea if anything else could cause this error code before I go and buy a new sensor? Trying to avoid a chain of changing out parts and throwing a ton of money into this washer .

 

Greatly appreciate any advice

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Asteroid

Re: WA48J7700AW/A2 washer 8C2 error

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Just for anyone reading this down the line... the sensor did not correct anything. A brand new one from the samsung parts website was installed, and the error was not corrected. 

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Samsung Moderator
Samsung Moderator

Re: WA48J7700AW/A2 washer 8C2 error

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So that error code does mean the mems sensor has gone bad and needs to be replaced. You can go to samsungparts.com and order a new one from there or you can call into the parts department at 1-800-627-4368


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Asteroid

Re: WA48J7700AW/A2 washer 8C2 error

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I'll order it and slap it on. We will see if it corrects the problem. 

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Asteroid

Re: WA48J7700AW/A2 washer 8C2 error

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Just for anyone reading this down the line... the sensor did not correct anything. A brand new one from the samsung parts website was installed, and the error was not corrected. 

View solution in original post

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Astronaut

Re: WA48J7700AW/A2 washer 8C2 error

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I have the same error on a different Samsung model. I feel your pain. So far I have replaced the mems sensor and the main PCB board. Tested all the wires in the harness. Still have the error. If I figure it out I'll message back. 

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Constellation

Re: WA48J7700AW/A2 washer 8C2 error

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@userNGR1up8GUL @useri6kLBF1MqT @SamsungAl 

 

Same issue. We had a tech come out and for $89 he said it was the PCB board and then he quoted us 735 to replace it. We ordered the part ourselves and replaced it. The same error code persists. 

I'm at a level of frustration right now that no one should come near me. It's frustrating that he would have walked away with 735 and this thing still not work but I'm sure he would have found other parts to subsequently replace. Never buying a Samsung washer again

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