I am very disappointed that Samsung does not stand behind their product. I purchased the WA52M7750AV Washer in July 2018. The washer lid is framed in plastic that cracks when doing high heat laundry. In May 2019 the lid was replaced only to crack again in Oct 2019. Now Samsung will not replace this known defect so I am left with a washer that is 1 year and 4 months old that I can not use. This was my first and last Samsung appliance.