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Washer Lid Broken - Slow Close, Broken Piece

We purchased our Washer and Dryer set June 2019 from Home Depot.  On the washer (WA52M7750AV/A4), the lid's "slow close" feature has always had an issue. When closing the lid, it seems as if it would go full speed and slam shut.  While using the sink in the washer recently, a piece on the hinge broke off.  Is there any support Samsung can provide to replace the lid for us?