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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Not really sure how this is marked as solved. Not one solution in the whole thread. Once again, terrible customer service on Samsung. This will be the LAST Samsung product I buy. Having the same issue. Does anyone know how to fix this?

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Seems like Samsung has many issues with their products, specifically front load stuff. These units constantly break and Samsung customer service always says... “i completely understand....”. I have a great idea. $200 of rolled quarters for the laundromat when you purchase. You will definitely need them!

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Hello,

I am experienceing the same issue described in this forum post. The WA40J3000AW/AA stops during the rinse cycle, changes the load size to extra large, and does not drain. I have also tried shutting off the power, starting it with just the rinse and spin, just the spin, etc., but it still does the same thing.

Please tell me what the solution is to this problem. Thanks and have a good day.

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Has this been taken care of does anyone know how to fix this?

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Hello. I have exactly the same problem. There is no solution in this thread and it should not be marked as Solved. I urgently need help. Washer changes Load Size mid cycle and Temp options. All of a sudden. Washer about 2 years old.

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Samsung Moderator
Samsung Moderator

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Hey! Thanks for reaching out, can I have your full model and serial number in private message?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Hey I was wondering if u ever got a fix to this problem 

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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Was there ever a solution?  I am having the same problem

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Constellation

Re: Washer WA40J3000AW/AA stops during rinse and changes load size to extra large and fills with wat

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My washer would also not agitate. I found this solution on another website. 

Tilt washer back to expose bottom. You will see a black box with a blue and red wire running to it. The red wire is probably broken or unattached. I found my bed white broken at connection. Repaired the wire and washer works normal again.

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