Washer WA40J3000AW/AA stops during rinse cycle and changes load size to extra large and fills with water and then stops. This happens with no clothes in washer, large load or small load. I have to then turn off, turn on and switch to spin cycle to drain the water out of the clothes.
I can duplicate this by starting the washer on rinse/spin cycle only.
What could be causing this?
Solved! Go to Solution.
Not really sure how this is marked as solved. Not one solution in the whole thread. Once again, terrible customer service on Samsung. This will be the LAST Samsung product I buy. Having the same issue. Does anyone know how to fix this?
This is most likely a balancing concern. If the washing machine detects the load is unbalanced, it will drain out the water and refill it, so it can even out the load. To verify your unit is leveled correctly, please visit the link. Let us know if the symptom continues.