Is the recall still active? I had no idea a recall was even going on. I just had the SAME issue with my washer. The top washer lid hinge (but on the right side) snapped off the corner to my lid. But just the right side, it's like the hing is stuck some how? the other corner with the right hinge is still fine and opens and closes like normal.
Exact same thing happened to me. After the warranty repair and top broke at the hinge, I've just fought it for the last year and a half. I have to put a brick on top to hold it down. Trying to find a place to buy a lid. Hoping i can install myself.
I just read this post and have the same exact problem. Did the recall. Had a tech come out and now my left hinge is cracked at the plastic. Catchs when you open lid. Same gently used. Please help Samsung.