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Constellation

Re: Washer Won't Start

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Yes all cycles and no air message. It turns on, I press play and it starts then beeps and stops. I can press play again and it does the same thing.  I think it's the control board but I can't find a part number. 

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Samsung Moderator
Samsung Moderator

Re: Washer Won't Start

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I recommend reaching out to our part distributor, J & J Parts, at 800-627-4368 they can assist with the part number. Since we completed all troubleshooting steps then the next step would be service. You can use the following link to locate a service center near you to do the repair. https://www.samsung.com/us/support/service/.


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Constellation

Re: Washer Won't Start

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It seems my washing machine is having the same problem as others on this Community Board. I tested the power supply is working just fine. But when I try to start any cycle, I press Start and it beeps twice. Would someone care to check and see if it's a recall error? Or let me know otherwise how to proceed please? 

 

Model: WA48J7700AW/A2

S/N: <hidden>

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Constellation

Re: Washer Won't Start

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Nevermind. My wife showed me where I was holding down the button instead of quickly pressing it. It's working fine now!


@user4P64Voxw5m wrote:

It seems my washing machine is having the same problem as others on this Community Board. I tested the power supply is working just fine. But when I try to start any cycle, I press Start and it beeps twice. Would someone care to check and see if it's a recall error? Or let me know otherwise how to proceed please? 

 

Model: WA48J7700AW/A2

S/N: 0E6E5AUGB03408M


 

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Samsung Moderator
Samsung Moderator

Re: Washer Won't Start

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Wonderful! Have a fantastic day! 


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Constellation

Re: Washer Won't Start

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I push power to turn on but and push the start/pause button and washer will not start and it has no codes on the screen

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Samsung Moderator
Samsung Moderator

Re: Washer Won't Start

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I'm sorry to hear that, do you see any flashing lights or error codes on the washer? Also, have you tried to power cycle the washer? 


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