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useryF16hJSdRw
Constellation

Washer leaving brown residue

Along with many others, we are having the same issue with brown residue ruining our clothes.  How are these situations being remedied?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Washer leaving brown residue

That does sound really frustrating and I would love to look into this for you! Could you shoot me a private message with the full model and serial number as well as some photos of the residue?

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useryF16hJSdRw
Constellation

Re: Washer leaving brown residue

 

 

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Samsung Moderator
Samsung Moderator

Re: Washer leaving brown residue

Thank you for these pictures, please send us a private message here with your full model code and serial number: http://bit.ly/2sSxapD


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