Original topic:

Washer unbalanced on every load

(Topic created: 06-26-2021 12:55 PM)
userM2jS4zpmJT
Constellation
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Washers and Dryers

Hello,

I have a Samsung Washer WF42H5200AP/A2 Made 06.2014. It has recently began having issues with the load being off balanced. It shakes pretty violently and then kicks out, stops and fills with water and tries again. I have replaced all of the 4 stabilizer rods on this unit and changed the rotor position sensor. We are still having the same issue after these repairs. I was hoping for other advice on the matter. I have a few videos with the top off so you can clearly see the drum moving.

 

Thanks

1 Reply
SamsungCaleb
Samsung Moderator
Samsung Moderator
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Washers and Dryers

Thank you for reaching out, I understand how this may be frustrating and want to help have you tried the troubleshooting steps in the link below? 

https://www.samsung.com/us/support/troubleshooting/TSG01000997/#make-sure-the-washing-machine-is-lev...


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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