Washing Machine Continuously Spinning/Rinsing (All Models)

[userOZ8RL6hEby]

My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward

[SamsungAl]

With this being a front load washer, have you cleaned and drained the debris filter and emergency hose?

[userC5DaTWDiIQ]

Thanks, I looked at this today. The filter was very clean. The emergency hose does not seem to be issue either.

[SamsungAl]

This is going to require service as the troubleshooting steps didn't work. You can use the following link to locate a service center near you: https://www.samsung.com/us/support/service/locations/

[userklJJ9ltu0z]

WA52M7750AW Stuck in spin cycle.  Load is not out of balance - Machine is level - I have recalibrated.

It gets down to about 5 min Ur code and goes back to rinse and will run all day.  This unit is only 1-1/2 years old.  Very frustrating.

[SamsungTam]

Have you tried to unplug the unit 3-5 mins or turn it off by the circuit breaker? Please feel free to send me a private message with your full model number. I would love to look into this further for you. http://bit.ly/2tCGnGK

[MrsJoyful2474]

Hi, I own the same samsung washer activewash steam smartcare VRT plus model # WA52M7750A/WA62M7755A what should I do to fix this? Can you please help me? 🤔🤔🤔

[SamsungJam]

I would be more than happy to assist with this.  Could you send me a private message with your full model and serial number? http://bit.ly/2ihPL97

[useraEtWkQf5Y7]

Did you ever get resolution to this issue?  I have the same model with the same problem...

[userVPZA7xJ5UB]

My front load wahser runs down to 4 minutes then jumps up to 9 minutes and repeats.  Sometimes it just gets plain stuck and wont wash or spin.  No codes appear.  What can i do I barely purchased 14 months ago and already out of warranty.

[SamsungCaleb]

I'm sorry to hear that, have you had a chance to try the troubleshooting steps in the link below? 

https://www.samsung.com/us/support/troubleshooting/TSG01000997/

If the troubleshooting steps did not help above then you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/