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userOZ8RL6hEby
Constellation

Washing Machine Continuously Spinning/Rinsing (All Models)

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My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Samsung VRT front load washer spin issues

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If troubleshooting has been unsuccessful, repairs are recommended. Can I have your full model code and serial number via private message?

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113 REPLIES 113
Samsung Moderator
Samsung Moderator

Re: Samsung VRT front load washer spin issues

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If troubleshooting has been unsuccessful, repairs are recommended. Can I have your full model code and serial number via private message?

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userrf5v17tiuA
Constellation

Re: Samsung VRT front load washer spin issues

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Can I please have the solution as I am having the exact same issues? It shows as solved but not the answer.

 

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Samsung_ufPI7er
Astronaut

I just got a house and my washer a nd dryer arnt working...

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I just got a house and my washer a nd dryer arnt working out good

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userB7px1e3vXy
Astronaut

My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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I was told that I had to have the recall repair completed.  This was done this past Monday and did not solve the problem.  The repair technician told me that the recall work would not solve the problem.  Just called Samsung and they just referred me to a local repair center.  Not sure what to do at this point.  The washer is level and already done all the troubleshooting that was recommended.

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Samsung Moderator
Samsung Moderator

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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We are sorry to hear about this. Please send your recall service ticket number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userBq1bkFEqMj
Constellation

My model wf395btpawr/az keeps rinsing and spinning forever. It has been leveled and calibrated, but the problem persists. Help!

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Samsung Moderator
Samsung Moderator

Re: washer

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@userBq1bkFEqMj With it being a front loading washer, have you cleaned and drained the debris filter compartment?

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userBq1bkFEqMj
Constellation

Re: washer

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Yes we have.

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Samsung Moderator
Samsung Moderator

Re: washer

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@userBq1bkFEqMj Try giving this troubleshooting link a shot. If the problem persists, service would be recommended. 

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