My wife has hated this washer since we got it. Sometimes it works correctly but most often not. It runs on and on with rinse and spin for hours. I have to shut it off and usually put it on the quick wash setting to get it to finish. I saw in your notes that there might be air in the lines. No air! Also reset the machine by unplugging the power and holding the start/ pause button for ten seconds. Neither fixed this issue. She wants it thrown in the ditch but as a life long mechanic I'm sure there must be a cure? Is there any recalls on this washer on this problem? Is there a fix for this issue? Thanks, Frank Ward
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I was told that I had to have the recall repair completed. This was done this past Monday and did not solve the problem. The repair technician told me that the recall work would not solve the problem. Just called Samsung and they just referred me to a local repair center. Not sure what to do at this point. The washer is level and already done all the troubleshooting that was recommended.