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userrf5v17tiuA
Constellation

Re: Samsung VRT front load washer spin issues

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Can I please have the solution as I am having the exact same issues? It shows as solved but not the answer.

 

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Samsung_ufPI7er
Astronaut

I just got a house and my washer a nd dryer arnt working...

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I just got a house and my washer a nd dryer arnt working out good

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userB7px1e3vXy
Astronaut

My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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I was told that I had to have the recall repair completed.  This was done this past Monday and did not solve the problem.  The repair technician told me that the recall work would not solve the problem.  Just called Samsung and they just referred me to a local repair center.  Not sure what to do at this point.  The washer is level and already done all the troubleshooting that was recommended.

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Samsung Moderator
Samsung Moderator

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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We are sorry to hear about this. Please send your recall service ticket number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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uservqIRKUcZta
Constellation

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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I am having the same problem with my Wa400pjhdwr/aa 01.  I have not looked into a recall yet. Can you please tell me what steps I need to take?

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Samsung Moderator
Samsung Moderator

Re: My washer model # WA400PJHDWR/AA01 is continually repeating the rinse and spin cyle.

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@uservqIRKUcZta Try giving these troubleshooting steps a shot and see if they work out for you Smiley Happy If you would like to see if your washer is affected by our top load washer recall, give the recall department a call at 1-866-264-5636 and provide them with your full model and serial number.

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userBq1bkFEqMj
Constellation

My model wf395btpawr/az keeps rinsing and spinning forever. It has been leveled and calibrated, but the problem persists. Help!

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Samsung Moderator
Samsung Moderator

Re: washer

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@userBq1bkFEqMj With it being a front loading washer, have you cleaned and drained the debris filter compartment?

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userBq1bkFEqMj
Constellation

Re: washer

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Yes we have.

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Samsung Moderator
Samsung Moderator

Re: washer

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@userBq1bkFEqMj Try giving this troubleshooting link a shot. If the problem persists, service would be recommended. 

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