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Samsung_VmMMwXA
Astronaut

Like I said , they look beautiful but runs like garbage....

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Like I said , they look beautiful but runs like garbage. I wouldn't recommend them to anyone

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userS9YeozKgY3
Asteroid

My wash cycle are not finishing.

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My wash cycles  seems to always stop at 13 mins. or so I have to keep starting it.  My washes now seem to take hours to finish.  It also sounds very loud.  I had someone come out to look at it and said couldn't find anything wrong, might be the board?  Any suggestions or help.  Model # WF56H9100A*

 

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Samsung Moderator
Samsung Moderator

Re: My wash cycle are not finishing.

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Have you made sure that the unit is balanced?  Are you getting any error messages? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userS9YeozKgY3
Asteroid

Re: My wash cycle are not finishing.

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HI,  No I am not getting any error messages.  Yes it's balanced.  My currernt load has been going for the last 1.5 hours,  I have to keep going in and pushing start over and over. 

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Samsung Moderator
Samsung Moderator

Re: My wash cycle are not finishing.

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Could you send us a private message with your serial number?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: My wash cycle are not finishing.

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Thank you. At this point, service would be needed.  Would you like us to set that up for you?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userS9YeozKgY3
Asteroid

Re: My wash cycle are not finishing.

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Maybe,   depends where repairman is.  When I needed my dryer fixed the closest samsung repair was 4 hours away.  How/ who will do the service?

 

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Samsung Moderator
Samsung Moderator

Re: My wash cycle are not finishing.

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Please get back to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userlT4VpdtDIl
Constellation

Washer WF393BTPAR/A2 Stuck in the spin cycle

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Has anyone gotten this issue resolved?? If so what is the problem? 

It seems like most with this issue don't get a quick fix. 

I went through all the step with the online chat help and no dice!

So the next step is repairman - but sounds like that is a crapshoot as to whether or not they can fix it.

Any suggestions??

 

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userI1VccCFxfQ
Constellation

SamsungThe model number is WA400PJHDWR. Thanks!

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Need fix for a machine that will not finish wash cycle. Gets to 7 min on spin cycle and adds time for rinse.  Load is balanced. Need solution.

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