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useroi3mMPcCPj
Constellation

Re: Washer WA400JPDWR/AA continuously rinses and spins

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Perhaps DE means Door Error - although I hold down the top of the washer - top loading while it spins and it still spins out of control at 7 minutes. Stops and then refills with water and starts the rinse and spin cycle all over again.  So why would it refill with water when it has a door error?  I believe that the computer system in the washer is faulty.  Would like Samsung tech to reply to my request.

 

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Samsung Moderator
Samsung Moderator

Re: Washer WA400JPDWR/AA continuously rinses and spins

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A DE error code is indeed a door error. IT typically means the door is not detected as closed and locked. Check that the latch is securely fixed, and that laundry or other items are not caught in the door, and the door is closed and secured correctly. If the code cannot be corrected after checking these items and unplugging the unit(or tripping the breaker) for 1-2 minutes, then repairs are recommended. 


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userHTGR4gJG5J
Constellation

Hello

 

I am glad to see I am not the only one w this issue. My machine has been stuck in a rinse and spin cycle as well w the code dc. I had a repair guy out and he balanced the washer. Worked fine for 2 loads and is now doing the same thing. This apparently is a defect w as many people having this issue. Did Samsung help anyone out w this?

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user1U1loS5YKr
Constellation

Repeated dc codes

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Last year we had a problem with my Samsung WA456DRHDWR/AA going out of balance and showing dc code. I couldn't finish even the smallest load. All 4 suspension rods were replaced and it worked well again until recently. It is now stopping at the spin cycle and showing dc code. On smaller loads I can adjust the clothing and the load will finish, but I'm unable to do larger loads. 

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Samsung Moderator
Samsung Moderator

Re: Repeated dc codes

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Can I have your email address and ticket number for your previous repair if you have it via private message?

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Bledsoe
Constellation

Re: Repeated dc codes

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I've been having this same problem with my Samsung WA400PJHDWR/AA for several months, specifically, "On smaller loads I can adjust the clothing and the load will finish, but I'm unable to do larger loads." On larger loads, after I adjust the clothing it just goes back into another rinse/spin cycle and never finishes.

 

I've tried just putting the machine on the "Spin" (only) setting, but apparently the "Spin" (only) setting really means "Rinse + Spin" since it keeps running more water to rinse the clothes; plus it doesn't address the repeated "dc" codes.

 

Any assistance greatly appreciated.

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Bledsoe
Constellation

Repeated dc codes, continuous rinse & spin on WA400 washer

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I've seen this problem mentioned on this board several times, though it's not clear to me exactly how to resolve it. My Samsung WA400PJHDWR/AA will wash small loads without trouble; if they get out of balance and display the "dc" code I can adjust the clothing and the load will finish. But larger loads get out-of-balance frequently, and adjusting the clothing doesn't seem to help. After I adjust the clothing it just goes back into another rinse/spin cycle and never finishes.

 

I've tried just putting the machine on the "Spin" (only) setting, but apparently the "Spin" (only) setting really means "Rinse + Spin" since it keeps running more water to rinse the clothes. I'd be okay with this if it would ever finish the cycle, but it never does. I end up having to dry dripping wet clothes. 

 

Any assistance greatly appreciated.

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Samsung Moderator
Samsung Moderator

Re: Repeated dc codes, continuous rinse & spin on WA400 washer

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We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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firedog81
Astronaut

Re: Washing Machine Continuously Spinning/Rinsing (All Models)

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OMG..I cannot get the darn thing to stop rinse/spin, rinse/spin!!!!!!

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userEaWJdPj6Go
Asteroid

Re: Washing Machine Continuously Spinning/Rinsing (All Models)

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I'm having the same problem.

 

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