My washing machine is horrible. After fixed recall for balancing issues, the lid is now rusting and cracking. Never did i have a rusty washing machine before. Used to use whirlpool and never had an issue lasted me years. Bought a Samsung washer and dryer and already had dryer fixed once and now lid is rusted and peeling and clothes smell like mildew.
Oh no! Please send a private message with the full model code and the serial number of the washer so I may look into this further for you. http://bit.ly/2XERsky
I'm getting rust sediment at bottom of Samsung washer after every cycle.I have run the cleaning cycle over 10 times as directed and I'm still encountering the issue.Has anyone heard if there is a class action lawsuit being initiated?
I'm sorry to hear that, can you send me a private message with your full model and serial number and pictures of your symptoms?
Our Samsung washer started to rust around the detergent dispenser within 2 years. Customer Service was no help - they explained to me how rust forms and told me they understood why I thought a washer should last more than two years but offered no remedy. Of course, the supervisor was also unavailable. DO NOT PURCHASE A SAMSUNG WASHER unless you plan on replacing it within 2-3 years.
We are sorry to hear about this. Please send the full model and serial numbers to this PM Link.
The area on the machine and lid that is above the softener/detergent dispenser . The rust is has rusted and the condensation drips rust into the tub and the softener/detergent dispenser. What can I do?