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Samsung Moderator
Samsung Moderator

Re: Rust all along the top of my washing machine

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We're sorry to hear that! Please send us a private message with the full model code and serial number so that we can look into this for you: Link

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Constellation

Rusty lid top loader

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My washing machine is horrible. After fixed recall for balancing issues, the lid is now rusting and cracking. Never did i have a rusty washing machine before. Used to use whirlpool and never had an issue lasted me years. Bought a Samsung washer and dryer and already had dryer fixed once and now lid is rusted and peeling and clothes smell like mildew. 

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Samsung Moderator
Samsung Moderator

Re: Rusty lid top loader

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Oh no! Please send a private message with the full model code and the serial number of the washer so I may look into this further for you. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Rust sediment wa50f9a6dsw/a2 after every wash

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I'm getting rust sediment at bottom of Samsung washer after every cycle.I have run the cleaning cycle over 10 times as directed and I'm still encountering the issue.Has anyone heard if there is a class action lawsuit being initiated?

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Samsung Moderator
Samsung Moderator

Re: Rust sediment wa50f9a6dsw/a2 after every wash

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I'm sorry to hear that, can you send me a private message with your full model and serial number and pictures of your symptoms? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Samsung Washers Rust Within 2 years - NEVER Buy!

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Our Samsung washer started to rust around the detergent dispenser within 2 years. Customer Service was no help - they explained to me how rust forms and told me they understood why I thought a washer should last more than two years but offered no remedy. Of course, the supervisor was also unavailable. DO NOT PURCHASE A SAMSUNG WASHER unless you plan on replacing it within 2-3 years. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Washers Rust Within 2 years - NEVER Buy!

JUMP TO SOLUTION

We are sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Rust leaking into the washer

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The area on the machine and lid  that is above the softener/detergent dispenser .  The rust is has rusted and the condensation drips rust into the tub and the softener/detergent dispenser.  What can I do?

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Constellation

Brown Rust Streak Stains Are Back On My White Clothes!! Model DV48H7400GWA2

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You wouldn't believe  how many of my expensive clothes that this dryer has messed up!!!! 

 

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Constellation

Only been less than a year since last repaired for rust!!

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