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user1H6maEZ8CT
Constellation

Re: Washing Machine Rusting!!!

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My washing machine was not repaired as I decided to go with careful wash cycles of nothing too bulky or stiff. However, my inside rim is rusting. The white paint has chipped off and rust is exposed. My washer is only a couple of years old. 

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Samsung Moderator
Samsung Moderator

Re: Washing Machine Rusting!!!

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Please send a private message with the full model code and serial number. http://bit.ly/2XERsky

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userjC69qG2iSV
Constellation

Re: Washing Machine Rusting!!!

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I am also having this rust problem. What do I need to do to get this repaired?

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userIOWwTFPEPf
Astronaut

Re: Washing Machine Rusting!!!

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My machine Model # WA45H7000A It is rusting around the bleach well and the paint is beginng to peel. It is not even 3 years old and was quite expensive. 

 

I would like to know if my product is also part of a recall. 

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Samsung Moderator
Samsung Moderator

Re: Washing Machine Rusting!!!

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@userIOWwTFPEPf Hey! Thanks for reaching out, can you send me a private message with your full model and serial number.

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userPQI4fsutqv
Astronaut

Re: Washing Machine Rusting!!!

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I am having same issue with top of my washer rusting out. What do I need to do?

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Samsung Moderator
Samsung Moderator

Re: Washing Machine Rusting!!!

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Please get that to us as soon as you can. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Dennis 12
Constellation

Re: Washing Machine Rusting!!!

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After seeing these sets on sale on home depot add i looked at reviews to notice this problem quickly ran down stairs to check mine which i bought nov. 25th 2017 but took while for delivery n hook up, i have same problem and wife never paid attention to it. I called samsung 2 weeks now to get run around after sending pics n getting my hopes up to be hung up on. Today i got back on call with them to tell me my 1 yr warranty was up few weeks ago so i should take white vinegar and poor on the rust n that will fix the rust. I never heard such a crazy story but as a samsung buyer on all my products i will never buy another samsung product ever again for the way they backed up there product. I still owe a lot on them toi was paying off this month. 

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Samsung Moderator
Samsung Moderator

Re: Washing Machine Rusting!!!

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@Dennis 12   We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Dennis 12
Constellation

Re: Washing Machine Rusting!!!

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I sent it to the link
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