We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. I have tried to make sure I leave the lid open after running loads of laundry in order to help it dry out and prevent mold/gunk from developing. A few weeks ago I noticed flakes of brown gunk appearing on my washed clothes and in the washer tub. I found videos of people dealing with a similar problem and how they disassembled the entire thing to clean it!! It really bums me out because now I have to inspect my clothes (especially the whites) for any debris so it won't stain!!! And now I have to worry about rust from the inside?? I'm afraid to use it at this point
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I bought this machine 3/18/15 and it started rusting around the detergent dispenser 3 years later. I have already participated in the vibration recall and had the machine repaired instead of having Samsung provide a new one. I think they should stand behind their product and correct this issue. This rusting will ruin clothing or anything else put in the washer.
Hello! I understand how this can be frustrating with your washer having these issues, this type of issue would require service, due to the age of your unit this will be an out of warranty repair, you can use the following link to find a service center in your area: https://www.samsung.com/us/support/service/locations/