(Last edited by
SamsungChelsea
) in
We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. I have tried to make sure I leave the lid open after running loads of laundry in order to help it dry out and prevent mold/gunk from developing. A few weeks ago I noticed flakes of brown gunk appearing on my washed clothes and in the washer tub. I found videos of people dealing with a similar problem and how they disassembled the entire thing to clean it!! It really bums me out because now I have to inspect my clothes (especially the whites) for any debris so it won't stain!!! And now I have to worry about rust from the inside?? I'm afraid to use it at this point 
Waiting for repair service to schedule but was told I'd have to pay for repair .... it's 4 years old. Out of warranty. Shouldn't rust like this. I want a new washer. It's damaging my clothing.
My Samsung washer (WA52J8060A) was purchased in 2018 and the metal around the bleach dispenser has completely rusted to the point that there is a hole in the machine. And now the control panel has stopped working and the machine constantly stops due to balancing issues. Very disappointed in this product and will never purchase another Samsung appliance of any sort. You would think Samsung could put out a product that would last for more than 2 years.
Model number WA48H7400AW/A2 has some significant rusting issues too. Live chat provided no help. A call into customer service started a case file in which I will be called within a week. Interestingly, I learned on the call that rust isn't covered even on the 1 year manufacturers warranty. Yes, this is a 5 year old unit, but this started long ago as what looked like a little soap residue. We've tried to wipe it celan for years, but frankly we just didn't think much of it unitl rust started falling in the wash. I hope someone at Samsung sees this and understands this is a manufacturing, metal preparation / painting issue which was late to show. I hope to hear possible solutions from Samsung soon.
To whom it may concern:
Our Samsung model WA48H7400AW/A2 washer is rusting around the top of the machine which appears to be a common problem with this model. It is only a few years old and the rust is now getting out of control and into our wash.
Please advise.
Thank you
