Original topic:

Washing Machine Rusting

(Topic created: 07-27-2020 12:57 PM)
useroGKGqEdBMS
Constellation
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Washers and Dryers

We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser.  I have tried to make sure I leave the lid open after running loads of laundry in order to help it dry out and prevent mold/gunk from developing.  A few weeks ago I noticed flakes of brown gunk appearing on my washed clothes and in the washer tub.  I found videos of people dealing with a similar problem and how they disassembled the entire thing to clean it!!  It really bums me out because now I have to inspect my clothes (especially the whites) for any debris so it won't stain!!! And now I have to worry about rust from the inside?? I'm afraid to use it at this point Smiley Sad15958797927175574423346471380061.jpg

 

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userHuvJaz4Pgx
Constellation
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Washers and Dryers

hello, my 2015 top load washer is developing a small amount of rust just above the detergent pullout tray. Any suggestions what to do with this?

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user3iLm5VCZx9
Constellation
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Hello, does anyone else have a samsung washing machine (top load) that is rusting?  I have a model bought late in 2018 that is full of rust.   Unable to get any information on the Samsung website for support.

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user5uZf8LcJdD
Constellation
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user3iLm5VCZx9
Constellation
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IMG_20210103_180715.jpgIMG_20210103_180722.jpgIMG_20210103_180730.jpg

 

 

 

 

 

 

 

 

Thanks, I see that is for models prior to 2018.  Here are some pics of what we are dealing with.  This is a Samsung top load washer purchased late 2018.

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user1ATlIVwecR
Constellation
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Washers and Dryers

We purchased our Samsung Washer WA50M7450AW in August 2017 and it is rusting around the small blue ball and the soap dispenser.  This should not be happening.  How can I get someone to help us?

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SamsungLou
Samsung Moderator
Samsung Moderator
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I am sorry to hear about this. Please send the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userDjOYqkiCgr
Constellation
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Washers and Dryers

I purchased a top loading washer 2016 and it's going rusty

 

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SamsungJam
Community Manager
Community Manager
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I would be happy to look into this!  Could you send me a private message with the model and serial number of the washer as well as a picture of the rusted area?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userKdT10nK3bc
Constellation
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Washers and Dryers

Thanks for your help in setting up this accommodation for service re our rust problem with our Samsung Washer.  We really appreciate it.

Jerry Shane 

The Villages Fl
 

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userDjOYqkiCgr
Constellation
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Washers and Dryers

White Top LOAD WASHER SAMSUNG 4.8 CF TL MODEL WA48H7400A SKU 3656051

At first it was just a little and now its all around the top under where the lid closes. 

Purchased at Best by. When I called Best buy I was told to call Samsung customer service. 

On the internet, it states that Samsung is not paying to repair or replace for any of the washers purchased in 2016 and 2017.

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