Thank you for reaching out. Your washing machine in not one that is affected by the recall. I can have the rust issue taken care of for you. Can you please provide the following information:
Place of purchase:
First and Last Name:
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i bought samsum washing mashine in august 2016 from dubai deira city center carefore. i have 2 years extended warranty till august 2019. in this 3 years time i had to call the service center 4 times for repair. 1st comlain started in december 2018, then april 2019, then june 4th 2019 and now again today i called.
a washing machine should be in good condition atleast 10 years. i purchased hyundai washing machine in 2001 and 3 years back i took to india and still its in very good condition.
now from next month onwards no warranty. what you mean i have to pay for the repair every month?
My Samsung washer WA50F9A7DSW/A2 is starting to rust around the bleach tray. I called Samsung Warranty department and was told it is out of warranty. I have never had a washer with a rust problem, especially a 6 year old washer. I believe Samsung should be responsible for fixing this issue.
I have never had an issue with rust by the bleach cup area on any washer before I paid A LOT of money for this one! What is the solution? Rust is leaking on my clothing through the bleach. I took out an additional warranty through Lowe’s (where I purchased it) and am wondering if this is something that may have been recalled and I was not aware of it or if it’s something they can fix. Washer is great otherwise - but rust is a big problem if it’s not corrected and based on other comments, it’s not an isolated issue. I look forward to hearing from someone. I have photos if you’d like to see them.
I would be happy to look into this concern for you. Please send us a private message to the link with your serial number.
I have had major rust issue on bleach and soap dispenser and now the lid is broken and won't close due to a plastic part being cracked. Called Samsung and out of warranty. Very disappointed in machine. Cost to buy new lid and replace coming in near $400. Completely ridiculas. Can you help!
Samsung washer model WA456DRHDSU/AA has rust above the detergent dispenser, on the lid hinges, and around the inside rim! The paint appears to be bubbling up and coming off around the inside and I’m afraid it will rust too. Also there is rust forming below behind the lid below the panel, it looks like paint bubbling up with rust. What is going on? I’ve never had a washer do this before and it’s only a matter of time before it starts affecting my clothes.