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userwCrjR41tRr
Asteroid

Washing machine rusting at soap dispensor

Anyone know if Samsung covers the washing machine rusting or atleast replaces the peice? Current model is wa445h7000aw/A2. 

 

The rusting is currently happening only at the soap dispensor tray but it is getting pretty bad, pretty quickly. 

 

Thank you! 

7 REPLIES 7
Appliance_guy-1
Astronaut

Re: Washer machine rusting at soap dispensor

Highly doubt it..how old is this unit ?

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userwCrjR41tRr
Asteroid

Re: Washer machine rusting at soap dispensor

It's a August 2015, but still have never had a washing machine rust for how much I spent...

 

What would my options be if not covered?

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Appliance_guy-1
Astronaut

Re: Washer machine rusting at soap dispensor

Honestly cheapest route would be just too deal with it. But Samsung is very good about taking care of these issues. Call customer service see what they can do. Take pictures and try too email it to them

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userwCrjR41tRr
Asteroid

Re: Washer machine rusting at soap dispensor

I will do just that! Fingers crossed they can help me or at least send a replacement peice. 

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Samsung_KriSGZM
Astronaut

Re: Washer machine rusting at soap dispensor

Lemon and Water. Sugar should not be replaced. Recycled already. And disappeared. No hard feelings, tho.

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Appliance_guy-1
Astronaut

Re: Washing machine rusting at soap dispensor

Samsung likes too know about these problems. I've had cases before where we couldn't figure out what the deal is in the field. Sometimes company's will use stuff like this too figure out flaws definitely worth looking into

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Appliance_guy-1
Astronaut

Re: Washing machine rusting at soap dispensor

Never hurts too ask and your welcome

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