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userkzeejw8bvh
Constellation

Washing machine rusting

Hello - The repairs were completed recently on our machine's recall to secure the top.  I was instructed to submit a separate request to have the rust issue addressed.   There are pieces of rust dropping down into the machine staining our clothing.  What steps do I need to take to get this repaired/replaced?  Thank you! 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Washing machine rusting

We will get that taken care of.  Could you provide your home address?  


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userkzeejw8bvh
Constellation

Re: Washing machine rusting

Yes, I sent it through the email link.  Hopefully that will not be posted in this thread publicly?  


@SamsungJam wrote:

We will get that taken care of.  Could you provide your home address?  Thank you 


 

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Samsung Moderator
Samsung Moderator

Re: Washing machine rusting

My apologies. Here is the link to our private messages: http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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