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09-19-2021
12:41 PM
(Last edited
05-17-2022
06:26 AM
by
SamsungJecca
) in
The washer powers on cycles the door lock and options for a wash then when it is ready to add water I can hear it click to it and then it shuts down and nothing happens.
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09-19-2021 12:49 PM in
Washers and DryersI absolutely understand how frustrating that can be and would like to assist as best as possible. Is the washer displaying any blinking lights or error codes when this occurs? I located some troubleshooting steps here- Water Issues to give a try.
If the troubleshooting steps did not help and you are out of warranty, you can use this Service Link to find a service center in your area or private message me PM Link with your full serial number to review service options.
- Please Note: If you are having an issue replying with the private message link from the app, you can click on my name and select the "message" option as a method to contact me directly as well.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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09-19-2021 12:49 PM in
Washers and DryersI absolutely understand how frustrating that can be and would like to assist as best as possible. Is the washer displaying any blinking lights or error codes when this occurs? I located some troubleshooting steps here- Water Issues to give a try.
If the troubleshooting steps did not help and you are out of warranty, you can use this Service Link to find a service center in your area or private message me PM Link with your full serial number to review service options.
- Please Note: If you are having an issue replying with the private message link from the app, you can click on my name and select the "message" option as a method to contact me directly as well.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
