Original topic:

What is the smart care laundry app

(Topic created: 10-04-2021 12:54 PM)
sooverit
Cosmic Ray
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Washers and Dryers

I have a washer wa50r5200a. I'm looking for the Samsung laundry app in play store but can't find it. Trying to install the smart care on my Android. The book say to install the laundry app from play store. Help needed. Thank you

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Anonymous
Not applicable
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Washers and Dryers

I apologize, the app has been renamed to Samsung Smart Washer/Dryer. It can still be found in the Play Store under that name.

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sooverit
Cosmic Ray
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Washers and Dryers
Thank you I'll look for it.
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Anonymous
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You are most welcome.

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sooverit
Cosmic Ray
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Washers and Dryers
Ok I found that app in Google play but the reviews
Are very concerning. They say the app need access to my god, contact, camera, and others thing on my phone. Why dose it need access to my contacts and all the other features on my phone? Please help me understand. Thanks
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Anonymous
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Washers and Dryers

The Play Store synopsis provide the following information.

 

This service needs access permissions for the following:

[Required Access Permission]
- Location: Required to search for nearby washer devices
- Phone: Required to call the service center
Camera: Purpose of providing error information after shooting the error code of the product using the smart check function.
- Contacts: Used to access Samsung Account information only. This does not grant access to any other contacts information including your address book.

 

This is fairly standard for any application that requires network connectivity to function.

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sooverit
Cosmic Ray
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Washers and Dryers
So It calls the service center it self. With out me initiating the call?
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Anonymous
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No ma'am, it still requires you to initiate the call, but from the app.

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sooverit
Cosmic Ray
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Oh ok. Well thank you very much for clarifying everything. Much appreciated.
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sooverit
Cosmic Ray
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Washers and Dryers
I'm sorry, I have one more question. The app says that only a select group of washers work with the washer/dryer app. And my model was not on the list. I haveodel# wa50r5200a. Is this model comparable with the washer/dryer app. Thank you.
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