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Astronaut

Who else can't get through to anybody at Samsung support???

Our Samsung washer is not working; it was purchased 6 months ago.  We are trying to contact someone at Samsung and nothing...phone auto message says they are "closed due to weather" and the online chat window is just spinning and spinning "We are notifying Samsung Care Pros..." anyone else having this problem? ??

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Samsung Moderator
Samsung Moderator

Re: Who else can't get through to anybody at Samsung support???

Can you provide the full model code of the washer as well as some details about it not working properly?


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