Original topic:

can't silence music on DV42H5000GW/A3 dryer

(Topic created: 07-19-2021 06:26 PM)
David_M
Constellation
Options
Washers and Dryers

Hi-

I am trying to turn off the music this dryer plays when finishing drying. Pressing the "sound" button (to turn off the sound) doesn't work, even though the icon lights up to show that it has. Ideas?

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3 Replies
SamsungJam
Community Manager
Community Manager
Options
Washers and Dryers

Just for clarification, once you see the speaker insignia are you hearing anything if you press any of the buttons?  Has the unit been reset by any chance?  Hopefully we can figure out how to ease these frustrations.  


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David_M
Constellation
Options
Washers and Dryers

I am not hearing anything when I press any of the buttons, and the unit has not been reset.

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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

The sound off button will only disable the key touch sounds. There is, unfortunately, no way to disable the end of cycle alert.


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