cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
userSatdHpRONf
Constellation

connecting flexwash/dry to smart HOME app. authentication error

just got the flexwash and flexdry appliances (WV60M9900AV/A5 & DVE60M9900V/A3). Am trying to connect them to my phone, S10, with Smart Home (not smart things). However, in the AP connect phase when I turn on the Smart Control button on either appliance (press and hold until 'AP' appears) it never advances. When I look at my wifi, it tries to connect and just keeps saying 'authentication error occurred'.

I saw in another forum that it was because the phone was connected to the 5g version of my wifi. so I changed it, forgot the 5g version. And I still keep getting the same thing, just fails to connect. What am I missing?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: connecting flexwash/dry to smart HOME app. authentication error

I apologize for any inconveniences. I would recommend using the Smart things app to connect both of your appliances to your phone.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...