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Constellation

front load washer WF42H5200AW/A2-00 won't start

I've had this machine for almost 4 years and the other day it didn't turn on. It's on the same power outlet as the dryer and that turns on. I checked the power panel but all switches were fine.

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Samsung Moderator
Samsung Moderator

Re: front load washer WF42H5200AW/A2-00 won't start

For clarification will the unit not power on at all or will it not start after the cycle is set and the "start" button is pressed? 


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Constellation

Re: front load washer WF42H5200AW/A2-00 won't start

there is no power going to the unit. I replaced the powered cord just in case and still the same issue. I had a tech look at it and he replaced the display panel card and motherboard and still have the same issue.

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Samsung Moderator
Samsung Moderator

Re: front load washer WF42H5200AW/A2-00 won't start

Hey, give this link a shot: 

https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-... 

If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call

1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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