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Constellation

model WA45N3050AW/A4 new washer flashing lights - unit not working

We just bought this 3 weeks ago  The unit was working ok until today - will not  spin the load of clothes in the unit- have tried unplugging  removing half of  the clothes- tried restarting and washing again unit not working at all 

7 REPLIES 7
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Product Expert

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

Hello @userR9BPHkzCBc 

 

Sorry to hear about your washer acting up and hopefully I can help. By any chance is the unit showing any error codes? If it is what is the code? If not what lights are flashing?

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Constellation

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

The unit does not have a visual display appreciate the reply! The wash light is flashing and the type of wash light as an example normal

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Product Expert

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

Hey @userR9BPHkzCBc 

Just to confirm 

 

panel_.jpg

 

 

 

 

 

 

 

 

 

 

 

Just the wash LED is flashing no other LED's are flashing with it?

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Constellation

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

Correct  and the wash selection light in this situation normal load

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Product Expert

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

Hey @userR9BPHkzCBc 

 

I did the best I can and I am not seeing any indication of that LED flashing but I did find these troubleshooting steps.trouble.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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You can also get in touch with somebody on chat.

https://www.samsung.com/us/support/contact/ 

 

Hopefully this helps.

 

 

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Constellation

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

@userR9BPHkzCBc 

 

It seems I am having the same trouble with mine. Did you happen to resolve your issue with your washer?

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Constellation

Re: model WA45N3050AW/A4 new washer flashing lights - unit not working

The Samsung Factory technician was out twice and said  they did not know what was wrong with the unit. He replaced multiple parts and that did not resolve the issue. We had no eta for resolution. I called Home Depot where we bought it and explained  the expense we were  incurring paying to have  laundry done.  The short version is that Home Depot issued a full refund and  I bought a new GE washer from them . They did not require the Samsung  unit back. So whoever is reading this I highly reccomend Home Depot for appliance purchases. However we had a fairly sizeable expense for a month paying to have  laundry done while the unit was not working pending repair visits  so buying a Samsung was an expensive mistake. Never again . The new GE unit arrived and they hauled away a new Samsung washer that didnt work and after 2 factory tech visits no one knew what was wrong with it. 

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