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Constellation

new washing machine won't unlock

Hi - How can I unlock my washing machine (WA52M7750Q)? Child lock is not on. Hitting pause doesn't work, I have turned the machine off. then on again. I have run another washing cycle to see if it would unlock at the end - but no luck. I have had the machine a week - have run a few loads but I don't know if I am missing something.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: new washing machine won't unlock

Have you attempted to power reset the unit by unplugging it for about 5 minutes? You can also do this by switching off the circuit breaker to the unit for 5 minutes. 


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