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usereaGPM0l6fp
Constellation

please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Our flexwash was her has the code “LC1” on it, asking us to check the drain pipe. The drain pipe is completely cleared and the troubleshooting code will not go away. We have four kids and do laundry on a daily basis. We bought this washer just 6 months ago. Any suggestions would be greatly appreciated!

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Black Hole

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

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52 REPLIES 52
Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Please provide the full model code of the washer.

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userISCdmh1OiN
Constellation

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Our flexwash was her has the code “LC1” on it, asking us to check the drain pipe. The drain pipe is completely cleared and the troubleshooting code will not go away. We have four kids and do laundry on a daily basis. We bought this washer just 6 months ago. Any suggestions would be greatly appreciated! wv60m9900a

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userkNRKrCQYtG
Astronaut

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Did you get any help? I have same code. 

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TheMickster
Asteroid

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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I have a 1LCI and an LC1 code at the same time.  The first washer WV55M9600AW broke four times in the first six weeks and after another several weeks, Samsung agreed to a warranty replacement.  Now the second one was delivered in April and we have these codes.  I have followed every single online tip and 24 hours later the code will not go away, drain the machine, turn the power off, leave power on for several hours.  Samsung is asking questiosn I have alreay passed answers to.  Has any one solved this.  Here is a $1000 washer, two for me, and in six months broke down five times.  Service in Florida is limited to one company which schedules 2-4 weeks out.  It is so disappointing.  

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Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Would you happen to have a recent transaction number that we could look into?  


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Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Please get that back to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userJYzso12D3I
Constellation

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Hello,

 

Washer Model # WV60M9900AV/A5.   Please advise. Thanks

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useryLvnmrNQFd
Constellation

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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I’ve been having the same problem since 1st week of December. A part was ordered that took 4 weeks to get and even after new part installed I am still getting the same code. 

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Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Oh no! Could you provide the model of the washer?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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