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userJYzso12D3I
Constellation

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Model # WV60M9900AV/A5   Please advise. Thanks

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Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Please get that to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userTOFmuxKFTf
Astronaut

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Same issue, similar purchase timeframe. Model WV60M9900AV/A5 (got that picture before the door locked and blocked the numbers!). Has now happened several times; no resolution from Samsung. About to return the thing.

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Black Hole

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Hey, I would be happy to look into this for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.

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userI1lpVI3cK3
Astronaut

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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I am currently having the same issue with the same error message, Did you get this resolved or did you need to get a new washer? Any additional info that you may have received and that you can forward to me would be appreciated.

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userB6278NizC9
Astronaut

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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I’m having the same issue (which has been a repeated issue). Anyone know how to fix it?

 

its eventually just gone away for me in the past but I can’t just not do laundry right now.

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Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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We are sorry to hear about this. Please send your model and serial numbers to this link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userde8QOmT934
Constellation

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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My Samsung washer is doing the same.  It is not even a year old.  We have done everything we know to do, read to do and watched videos and the error is not going away.  Did anyone get theirs fixed?  

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Samsung Moderator
Samsung Moderator

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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@userde8QOmT934 please send us a private message with the full model code and serial number of the unit: Link

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TheMickster
Asteroid

Re: please help! Flexwash troubleshooting code won’t go away and washer won’t work

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Ours did this numerous times.  So many they gave us a new washer-you need to constantly complain or they will forget about you!

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