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Constellation

samsung WF350AN Washer - Smoke in drum after wash cycle

We have a Samsung WF350AN Washer -

Just completed a wash and about 15 minutes after a normal (light load) wash the "finish chime sounded and we opened the door to see Smoke in drum, the smoke smelled a bit like "burnt rubber"

Any similar experiences? suggestions?

 

Thanks,

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: samsung WF350AN Washer - Smoke in drum after wash cycle

Can I have your full model code and serial number via private message? I would like to help with this.







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Constellation

Re: samsung WF350AN Washer - Smoke in drum after wash cycle

Hello, I've just had this same experience tonight and was looking here for any guidance or idea as to what the problem is. Are you able to share any information please? 

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Samsung Moderator
Samsung Moderator

Re: samsung WF350AN Washer - Smoke in drum after wash cycle

I'm sorry to hear that, so that we may look into this can you send me a private message with your full model and serial number? 


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