Galaxy Watch - Step Counter accuracy?

Asteroid

Re: Galaxy Watch - Step Counter accuracy?

[ Edited ]

I'm having the same problem. My Galaxy watch has 7728 steps so far today and my Fitbit has 10637 and is set up for my stride length and I feel it's pretty accurate. I can walk and see the number not even moving on the Galaxy watch. I have the rose gold 42mm, SH-R810, Tizen 4.0.0.0, software version R810XXU1BRH3, connected to a Galaxy S9+, Bluetooth. 

Constellation

Re: Galaxy Watch - Step Counter accuracy?

My watch info is

Model # SM-R800

Software Version R800XXU1BRH3

Phone that I'm using is Note9

It's the bluetooth model

 

Please fix this problem 

Constellation

Re: Galaxy Watch - Step Counter accuracy?

[ Edited ]

Watch model number: SM-R810

Watch baseband / software version: Tizen Version 4.0.0.0;   R810XXU1BRH3

Type of phone connected to: Samsung Note 7

Bluetooth or carrier version: bluetooth

Constellation

Re: Galaxy Watch - Step Counter accuracy?

Hello,

 

My Samsung Galaxy Watch is also off with the step counter.

Watch model number: SM-R800

Watch baseband / software version: R800XXU1BRH3 

Type of phone connected to: Note 9

Bluetooth or carrier version: Bluetooth

 

Also, when you going to update Bixby, it is soooooo bad.

Constellation

Re: Galaxy Watch - Step Counter accuracy?

My Samsung Galaxy Watch is also off with the step counter.

Watch model number: SM-R800

Watch baseband / software version: R800XXU1BRH3 

Type of phone connected to: IPhone 7 Plus 

Bluetooth or carrier version: Bluetooth

Also, not getting text notifications. 

Constellation

watch and phone steps not equal

i have a question about the setp counter on the watch. im using a new galxaly watch and a galxay S8+. in the samsung health app i have it set to count steps from all sources. and when i sync the 2 the phone app updates and shows a total. but the watch still only shows what it counted and not the ones from the phone. am i missing something? shouldn't both show the same number of steps after a sync? thanks in advance for any help you can offer. 

Constellation

Re: Galaxy Watch - Step Counter accuracy?

model SM-R800

Tizen 4.0.0.0

version R800XXU1BRH3

Samsung galaxy S7

Carrier version G935VVRS4CRI1

Constellation

Re: Galaxy Watch - Step Counter accuracy?

Hi! Has there been an update or fix for this? I've been having the same issue compared to my Fitbit and the apple watches that I wore over the last 3 years. Really disappointing. 

Astronaut

Re: Galaxy Watch - Step Counter accuracy?

I will return mine It seems its big issue with software sine there is no answer from samsung

Constellation

Re: Galaxy Watch - Step Counter accuracy?

Bought mine yesterday 

 

Watch model number: R810

Watch baseband / software version: Tizen 4.0.0.0

Type of phone connected to: S7

Bluetooth or carrier version: bluetooth