10-25-2018 07:53 PM - edited 10-25-2018 08:31 PM
I'm using the 42mm version of the Galaxy watch and was walking around the house and not recording steps. Sometimes the watch would apparently buffer steps then display them, but it was obviously coming up short on the real count. I decided to swing my arm while standing in place. The watch recorded each swing as a step. I was up over 300 steps when not even moving. I think that the watch's software can't differentiate between forward motion and arm movement and that results in a hodge-podge meaningless count. Please Samsung, do something about rectifying the step-count issue. Why should a cellphone that is stashed in your pocket do a better job than a fitness watch on your wrist. The cell is made to make phone calls. The watch is made for recording accurate counts of physical activities, including steps. I am sure that those who own these watches would like to know if this issue is software or hardware based? Will there be a mass buy back by Samsung if they can't be fixed?
10-26-2018 02:33 PM
I agree with others here. For a fitness tracker, the Galaxy watch is HORRIBLE. Do you guys not do user testing? I just walked about 2 miles and I show <3,000 steps? 3,000 steps is average if I just walk to my office from the car and back each day.
Please fix this soon. The watch is essentially worthless to me as is.
Android Samsung Galaxy S8+
10-29-2018 08:40 PM
46mm galaxy watch sm-r800 original band, tizem 22.214.171.124, it registered 1k steps compared to the 3k on my phone, a note 8. While the watch is good looking and finally has decent battery, it is primarily a fitness tracker for me a d will go back to costco without a fix in the works.
10-30-2018 06:11 AM
Watch model number: SM-R800
Watch baseband / software version: 126.96.36.199
Type of phone connected to: Google Pixel
Bluetooth or carrier version: Bluetooth.
Also, can you look at the 'weather app" not updating, even if you have added locations in the Samsung Wearable app.