Gear S plugin keeps stopping. S7

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Constellation

Gear S plugin keeps stopping. S7

I have recently purchased the new gear sport watch. ever since adding it to my phone, i keep getting an error message saying "Gear S plugin keeps stopping". also when i get that message my phone seems to freeze for a moment, then it works again. i Don't know if there is a bug with the new watch, or the gear software. i have deleted and reinstalled the gear software. i have deleted and reinstalled my watch. i Don't know what to do. if i can't fix this i am considering sending the watch back and just go back too using my S2 watch. is didn't have this issue with that one.
57 REPLIES
Constellation

text notification not showing up on gear sport

using textra texting app. but the notifications dont pop up on watch. made sure that the app is checked in the notification area of watch settings. can't use the original text app that comes with the phone because i keep getting "Gear s plugin keeps stopping ". But if i use textra i don't get the errors but i also don't get the notifications.
Supernova

Re: Gear S plugin keeps stopping. S7

I completely understand @userS8vfmMnE9j Would you mind sharing with me what the model number and Baseband version are for your Gear S as well as for the device that it's paired to? Have you previously been able to pair the Gear to your phone with no issue?

Constellation

Re: Gear S plugin keeps stopping. S7

My phone is a S7 edge.  Sm-g935v G935vvrs4bqi1 My watch is the gear sport. Can't find the baseband for the watch.  before i purchased the gear sport, i had a gear s2, has no issues with it at all.
Supernova

Re: Gear S plugin keeps stopping. S7

Hi @userS8vfmMnE9j Thanks for providing me with that information. I do see that your SM-G935V is in need of an update since Verizon rolled out an update on the first of November. I would recommend going to Settings > Apps > Updates > Check for Updates to push it manually or going to Verizon's website to use their Software Updating tool.

Constellation

Re: Gear S plugin keeps stopping. S7

Had the same problem with my note 8 after i installed my new frontier. Try this:

Go to settings/apps/gear s plug in/force stop(multiple times)/storage/clear data and cache(make sure data=0bites) until u can't click on it/restart phone. After that Samsung gear will ask for permissions. Allow all permissions. Restar ur frontier. That worked for me . Good luck - rapl74

Constellation

Re: Gear S plugin keeps stopping. S7

I've had the same problem ever since the most recent software update to my samsung gear s3 frontier. My phone is the samsung galaxy s7 edge. My phone will freeze up and then I get the error message and it keeps happening every few seconds. It also forces your wifi to stay on, well at least on mine it does. I've tried resetting my phone and watch to factory settings and that did nothing. There is some sort of error in the new software to the watch. So far, the only thing that seems to be working is turning off the gear plugin option that controls system settings. It's not the samsung gear app but the gear s plugin. You can find it in your application manager. Once you find it select it and then scoll all the way down. You'll see the option under advanced settings, it will say modify system settings. I turned that off and so far so good. Hope this helps.

Constellation

Re: Gear S plugin keeps stopping. S7

Well, it's doing it again... So, another failed attempt. The only way to get it to completely stop instead of just temporary is to uninstall the gear s plugin but then you won't be able to use your watch with your phone.

Astronaut

Re: Gear S plugin keeps stopping. S7

Having this problem as well.  Causing extreme slowness in the phone.

Supernova

Re: Gear S plugin keeps stopping. S7

Hi @user7NazMt7IDc Have you been able to go through any of the recommended troubleshooting?