Gear S3 connection notification

Constellation

Re: Gear S3 connection notification

Thanks. 

 

That doesn't seem to be available for Gear S3. Any advice?

Samsung Moderator

Re: Gear S3 connection notification

Just to confirm were the watch, wearables app, and phone updated recently?

Constellation

Re: Gear S3 connection notification

Having the same issue and it's driving me crazy! Definitely seems to be from a recent update, I've had the watch for a few months but only noticed this in the last two weeks.
Samsung Moderator

Re: Gear S3 connection notification

Is both your watch and Gear/Wearables app up to date?

Constellation

Re: Gear S3 connection notification

Yes, both are up to date. 

 

Any idea who to solve this? Thanks.

Samsung Moderator

Re: Gear S3 connection notification

Unfortunately, there isn't a way to disable the notification when the watch goes out of range.

Constellation

Re: Gear S3 connection notification

Think I figured it out. When the notification pops up, click on it. It should take you to the galaxy wearable app. If you scroll down you will see "watch connection" and it will say "disconnected." click on that... You will see "receive a notification when a watch is connected or disconnected." turn it off!