Gear watch health tracking

Constellation

Gear watch health tracking

I just got the new Gear Watch 4 days ago and in two instances during vigorous activity it appears to lose track of the heart rate and other sensor features like the stress level. Having used other trackers in the past I tried to reposition the watch on my wrist and that didn't do much.  I like to see my heart rate during runs. I would think this sholdsstay on.  I do have the sensor set to stay on all of the time in the settings as well.

4 REPLIES
Constellation

Re: Gear watch health tracking

Sorry to say that the watch doesnt work. Look on here its full of complaints. It might get fixed soon with an update if they ever bother to get round to it.

Samsung Moderator

Re: Gear watch health tracking

Can you please provide me with your full model number and IMEI in a private message?

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Asteroid

Re: Gear watch health tracking

I'm new to smartwatches. The GW has really helped me stay motivated. It has helped increased my activity and I have become more aware of my eating habits. All good. 

Constellation

Re: Gear watch health tracking

Adam,

 

Every single watch does the same things

I have the latest update, hr seems to be worsen