10-17-2018 04:12 PM
@userNeVauXh3Nv You will need to contact your carrier to have the device unlocked.
11-29-2018 10:03 AM
Same here I.ve been chking for updates to get the same messages come on samsung we pay a lot of money for these phones just as the newer model s9/+ note9/+ so what make them so special than the other to be getting special preferences over your other models features and specs is not far from each other so whats the problem. These messages about carriers is bull cause same way u can send out the messages about no more free theme world wide you could push out your updates much faster and earlier you just don't care about your customers where support is concern you simply jus pushing us over to the other upcoming leading brands (huawei nova 4 coming soon what u think will happen we will not wait on you no more)
Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry