Note 9 speaker problem

Asteroid

Note 9 speaker problem

I have noticed while watching videos after about 6 min the sound changes it seems as iff one of the speakers just suddenly gets lower

44 REPLIES
Samsung Moderator

Re: Note 9 speaker problem

How are you watching videos?

Asteroid

Re: Note 9 speaker problem

Yes when im watching videos it happens between 6-7 minutes into the video and it happens all the time its really annoying it even does it in safe mode

Asteroid

Re: Note 9 speaker problem

It does it on youtube and netflix
Samsung Moderator

Re: Note 9 speaker problem

Hey, give this a shot.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Youtube > Storage > Clear Data and Clear Cache. 
 then

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Netflix > Storage > Clear Data and Clear Cache. 
 Restart Phone

Asteroid

Re: Note 9 speaker problem

Just tried that and it still does it
Asteroid

Re: Note 9 speaker problem

Just tried music and a podcast and it does the same thing
Samsung Moderator

Re: Note 9 speaker problem

Have you tried uninstalling and reinstalling the apps?

Asteroid

Re: Note 9 speaker problem

Evey app i mean its doing it while listening to music also
Samsung Moderator

Re: Note 9 speaker problem

Not every app. Give safe mode a try first and see if this still occurs.