03-20-2018 03:18 AM
Recently, I bought a new Samsung Galaxy A8 2018, and since I updated the android, I have sound prolem, like static sound and distorted sound. It happens almost every time is listen to music or watch a video on YouTube or Google.
I booted the phone in SafeMode, to see if there is an app that is causing this problem, but the sound distortion and the static sound is still there.
I even made a factory reset, but with no success.
Any idea for the fix?
I have the warranty, so I should send the phone to service or wait for a new update for the android?
04-23-2018 10:33 PM
Same problem here! It has happened since the beginning, and everytime I reproduce audio over the main speaker (not over the headphones jack or over bluetooth).
Did the OTA software update two days ago, but the issue is still there.
I've had my phone for two weeks, and would be happy with it had it not been for this, but it's a major issue and not acceptable.
Has anyone found a solution? If it's a HW problem, can Samsung fix it without affecting the IP68 (waterproof) capabilities?
04-28-2018 07:08 AM
Same here. When a notification arrives and the notification sound will skip a tone (like the sound dong-dang and it turns out ...-dang). Not only this bothering me, when I use the samsung keyboard with the typing sound on, the sound will also failed to catch up. I hope it just a software problem.
05-01-2018 07:24 AM
same to me. this happens clearly after i running a game with game launcher in high performance, the sound skipping in frequently. i think it just the game but apparently my notification sound goes skipping too. after i restart my phone and i played a music, the skipping seems reduced