06-30-2018 05:09 PM
After the latest update from Verizon, my Note 8 will reboot every time I turn Wi-Fi off. I can turn it on, but as soon as I tap to turn it off the screen goes black, reboots and I get the lock with blue/green circle spinning then prompt for my unlock code. It also does it in safe mode. I have done everything except a hard reset. Anyone else having this issue?
Solved! Go to Solution.
08-08-2018 10:09 PM - edited 08-08-2018 10:28 PM
I read somewhere else that someone with this issue fixed it by uninstalling twc/charter/spectrum internet app that auto connects to wifi ... Might be worth a shot..ill give it a try and report back
Update : Uninstalled my spectrum... And went into wifi networks and cleared out a bunch of old ones including any relating to time Warner or spectrum or cablewifi.
That seemed to do the trick .. No more reboots when turning off wifi
07-02-2018 09:51 AM
Hello, Have you guys tried placing your phone in safe mode?
To get into safe mode, just do the following:
Let me know how this works.
07-02-2018 12:14 PM
Hey, so if you have already tried the different steps listed here and it's still not working properly for you, then repairs are recommended. You can message us here with the below information and we'd be happy to look into repair options for you: http://bit.ly/2Hy7fsE
07-02-2018 12:30 PM