Bixby will not access calendar Galaxy s8 active

Constellation

Bixby will not access calendar Galaxy s8 active

I keep asking Bixby to open calendar. It says looks like calendar needs an update, but I am on the latest version of both and cannot update. How can I fix thism

25 REPLIES
Samsung Moderator

Re: Bixby will not access calendar Galaxy s8 active

Hey, @userRA3TaHeHNn! Thanks for posting. Is this still happening? If so, can you please go to Calendar>Menu>Settings>About Calendar and send me the app version? 

Constellation

Re: Bixby will not access calendar Galaxy s8 active

[ Edited ]

4.0.16.4

 

Yes, it is still happening

 

Samsung Moderator

Re: Bixby will not access calendar Galaxy s8 active

I appreciate it, @userRA3TaHeHNn. When on this screen, does it give you an option to update? Also, can you check your Galaxy Apps store for an update for this app? You can do this by going to Galaxy Apps>Menu>My Apps>Update. 

Constellation

Re: Bixby will not access calendar Galaxy s8 active

No option to update from any screen

Samsung Moderator

Re: Bixby will not access calendar Galaxy s8 active

Gotcha. Can you please go to Settings>About Device and provide me with your device's model number, carrier, and Baseband version? This may shed some light, @userRA3TaHeHNn

Constellation

Re: Bixby will not access calendar Galaxy s8 active

Model# SM-G892A

CARRIER: AT&T

BASEBAND# G892AUCU1AQG4

Samsung Moderator

Re: Bixby will not access calendar Galaxy s8 active

Perfect. It looks like you're up to date. What commands are you using exactly? 

Also, can you please go to Settings>Apps>Calendar>Menu>Uninstall Updates and see if this helps? It should prompt you to re-update once this is done. 

Constellation

Re: Bixby will not access calendar Galaxy s8 active

Open calendar

Constellation

Re: Bixby will not access calendar Galaxy s8 active

Re-updating didn't work either