06-14-2018 09:46 AM
I'm also having the same issue with my Samsung Pro Chromebook. The blue light is on when I try to power up but the screen stays black. No resets are working. Please advise as this is a brand new unit that isn't working all of the sudden. Notebook Model XE510C24
06-14-2018 10:01 AM - last edited on 06-14-2018 11:41 AM by SamsungMichelle
06-14-2018 11:47 AM
Give this a try:
Please let me know if this works out for you.
06-14-2018 11:56 AM
The problem for me is that the power LED goes straight to blue and the once press the reset button with power, it turns to white LED for a second, then straight back to BLUE. As far as the screen, nothing appears on there....